Refund Policy
Refunds & Order Resolution
Customer satisfaction is important to us. Please review our refund policy and contact support if you require assistance.
General Policy
If you experience an issue with your order, please contact our support team as soon as possible. We review each situation individually and work towards a fair resolution.
Incorrect or Damaged Orders
If an order arrives damaged or incorrect, please contact us within a reasonable timeframe and provide relevant details so we can investigate the matter.
Order Cancellations
Orders may only be cancelled before processing begins. Once an order has entered processing or shipping stages, cancellation may no longer be possible.
Shipping Delays
Delivery estimates are not guaranteed. Delays caused by couriers, customs inspections, weather conditions or other external factors are outside our direct control.
Contact Support
For any refund or order concerns, please contact our customer support team with your order number and relevant information.
contact@europsychedelic.comImportant Notice
By placing an order, customers acknowledge and agree to the policies outlined on this website. If you have any questions before placing an order, please contact support for clarification.